Privacy Policy for origoh.com
1. Introduction
At origoh.com, we are committed to safeguarding your personal data and upholding your right to privacy. We take your data protection seriously and ensure that all personal information collected is processed lawfully, transparently, and securely. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, aligning our practices with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of origoh.com and related services, including any interaction with our digital platforms and customer support. origoh.com is the data controller responsible for the processing of your personal data unless otherwise specified.
If you have any questions about this policy or how your data is handled, you can reach us at: [email protected].
3. Categories of Data Processed
We may process the following categories of personal data, either directly from you or through automated means:
a. Usage Data
Information on your interaction with the website, including browser type, IP address, session duration, browsing history, time zone, and referring websites.
b. Account Data
Personal identifiers such as your name, billing/shipping address, email address, and phone number provided when you register or interact with origoh.com.
c. Profile Data
Details about your preferences, past purchases, on-site behavior, saved items, and demographic data collected through your profile interactions.
d. Communication Data
Any communication between you and origoh.com, including customer support inquiries, messages, or feedback submitted via contact forms, emails, or chat.
e. Technical Data
System and device information, including device type, operating system version, application performance statistics, and configuration details.
f. Transaction Data
Financial and payment-related data related to purchases on our site, including payment method, transaction history, and shipping details. Note: We do not store full credit card numbers, which are processed securely via third-party payment processors.
g. Preference Data
Information regarding your communication and marketing preferences, opt-in/out status for newsletters, product interest categories, and personalization features.
4. Legal Bases for Processing
origoh.com processes your data under one or more of the following legal bases:
– Consent: Where you have explicitly agreed to data processing (e.g., newsletter signup or cookie acceptance).
– Contract: When processing is necessary to fulfill a contractual obligation or to take steps at your request before entering a contract.
– Legal Obligation: When we are required to process your data to comply with applicable laws or regulatory requirements.
– Legitimate Interest: When processing is necessary for our business interests, such as fraud prevention, improving services, or enhancing user experience, provided such interests do not override your fundamental rights and freedoms.
5. Your Rights
Under applicable laws, and subject to verification and limitations, you are entitled to exercise the following rights:
– Right of Access – Request access to your personal data and receive a copy.
– Right to Rectification – Correct inaccurate or incomplete personal data.
– Right to Erasure – Request deletion of your personal data where legally applicable.
– Right to Restrict Processing – Limit how your data is used in certain circumstances.
– Right to Data Portability – Receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
– Right to Object – Oppose certain uses of your personal data based on legitimate interests or direct marketing purposes.
– Right Not to Be Subject to Automated Decision-Making – Request human intervention in decision processes where applicable.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement a range of advanced technical and organizational measures to protect your personal data, including:
– Data encryption in transit and at rest
– Secure access control systems and tiered permissions
– Regular data backups and disaster recovery protocols
– Staff training on data protection and confidentiality obligations
– Ongoing monitoring for security vulnerabilities and threats
7. International Transfers
Should your data be transferred outside of the European Economic Area (EEA) or California, we ensure that such transfers are governed by suitable safeguards, including the use of Standard Contractual Clauses approved by the European Commission or other applicable legal mechanisms. We also ensure that processors or third-party vendors adhere to similar privacy standards.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes set out herein, unless otherwise required by law. Retention periods differ depending on the type of data:
– Usage and technical data: up to 2 years
– Account and communication data: as long as you maintain an active account, and up to 5 years thereafter for record-keeping
– Transaction and order data: retained for 7 years in accordance with accounting and legal obligations
– Marketing preferences: until the user withdraws consent or unsubscribes
After the expiration of respective retention periods, data is securely deleted, anonymized, or archived where necessary.
9. Cookie Policy
origoh.com uses cookies and similar tracking technologies to enhance the functionality and performance of our site. These include:
– Essential Cookies: Required for core site features and security.
– Functional Cookies: Enable user preferences and remembered settings.
– Analytics Cookies: Help us understand user behavior and improve our services (e.g., Google Analytics).
– Performance Cookies: Measure system performance and user interaction across the platform.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, users are informed about the use of cookies upon first visit and may manage their cookie preferences through our on-site cookie consent manager. You can also change settings through your browser to accept or reject cookies. Disabling certain cookies may impact functionality and user experience.
Do Not Track (DNT) signals are respected where technically feasible. California users have the right to opt-out of the “sale” of personal information under the CCPA. While origoh.com does not sell personal data in the conventional sense, we support and facilitate exercise of your data choices.
11. Special Protections for Children
origoh.com is not intended for children under the age of 13. We do not knowingly collect personal data from children without verified parental consent. If we become aware of such data collection, we will delete it promptly. If you believe a child under 13 has submitted personal information, please contact us immediately at [email protected].
12. Policy Updates and User Notifications
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in legal obligations, operational practices, or technical advancements. Users will be notified of material changes via prominent notices on origoh.com or direct communications where applicable. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
Website: https://www.origoh.com/
We are committed to full compliance with applicable data protection laws and to addressing your privacy needs in a transparent and efficient manner.